Showing posts with label mbta bus. Show all posts
Showing posts with label mbta bus. Show all posts

Friday, November 1, 2019

What's up with the taxi queue at Logan?

Early Monday morning, on Twitter, Cambridge City Councilor Jan Devereux posted this photo of the taxicab line at Logan Airport:
Then she went to check out the Uber/Lyft line and it was no better:
By 1:30, others reported that the cab line was an hour long.
What's going on here? Where are all the taxis? Where are all the Ubers? Why are people arriving at the airport after midnight then waiting an hour for a ride home? What can we do about this?

It's not really a simple answer. Please, though, follow me down a rabbit hole.

Logan airport is not a hub airport (okay, not really: Delta and especially JetBlue are doing their best to create a hub, but it still is mostly an origin-destination airport). This is a matter of geography: because it is tucked away at the northeast corner of the country, the airport mostly handles passengers flying in one direction, south or west, either on direct flights, or to other domestic hubs (although international travel has increased markedly in recent years, and JetBlue even has a bank of later domestic flights to accommodate connecting passengers).

Boston's flights can be grouped in to three main types: short haul flights to non-hub cities, short-haul flights to hub cities, and long hauls, both domestic and international. Only the first group operates without geographic constraints which dictate that flights can only arrive and depart at certain times of day. Non-hub short-haul flights, mostly on JetBlue and Delta (to places like AUS, BUF, RDU, MKE) are spread more evenly throughout the day, because they don't have to make connections at hubs. Hub-based flights within the eastern half of the United States (say, as far as MIA, DFW and MSP). These flights account for many of the early departures, but few leave Boston after early evening. They don't arrive in Boston until mid-morning, but are the bulk of the last flights arriving later in the evening. Because of these travel patterns, Logan has a lot of early and late flights: in the morning, people want to get to a connecting hub for the first "bank" of connecting flights, and in the evening, flights have to leave the connecting hub after the last bank has occurred.

(Not all airlines utilize banking at hubs—Southwest most notably runs continuous hubs—and there are pluses and minuses to each method, about which I won't go into too much depth here. But basically, banking decreases fleet utilization and increases congestion at hub airports since flights arrive and depart all at the same time, followed, in some cases, by periods of relatively low flight activity, but passengers have much shorter connection times at hubs since connections are coordinated. It's actually something like a pulse system for buses, except that airports have finite numbers of vehicles which can arrive and depart at any given time, and longer dwell times. As airlines have consolidated, hubs have grown and seen more frequent banks such that they are now closer to continuous operation, especially at large airports like Atlanta and Chicago. See how this is a rabbit hole? Also, when I say people want to connect to the first bank, I mostly mean airlines, no rational human being wants to be on a flight departing at 5:15 a.m.)

Then there are longer-haul flights. Transcons have to deal with time changes, cycle times, and the fact that flights generally don't depart or arrive between 1 a.m. and 5 a.m. local time. So they arrive from the West Coast either as redeyes between 5 and 10 a.m., and then turn to depart between 6 and noon, or as day flights, arriving in the afternoon or evening. Thus, in addition to the overnight lull, there are basically no transcons which arrive in or depart Boston during the midday. International flights (mostly TATLs) generally are redeye flights going out, leaving Boston in the evening, and return during the middle of the day, arriving in the afternoon. All told, Boston has demand throughout the day, but particularly high demand for flights arriving later in the evening.

For instance, O'Hare and Atlanta, the two busiest airports in the country (by number of aircraft movements), have 29 and 24 flights scheduled to arrive after 11 p.m., respectively. Boston has 39. After 11 p.m., Boston is basically the busiest passenger airport in the country (about tied with LAX), and possibly the world (since in many countries, airports have noise regulations which limit late night flights). Yet at the same time, there are few flights departing Boston. The airport has only 14 scheduled departures after 11 p.m., and only six of these are domestic flights (all are JetBlue E190s, so they're small planes). There is basically zero demand for passengers to get to the airport late at night. This creates a demand imbalance for ground transportation: there's a lot of demand to leave the airport at midnight, but almost no one who wants to go there.

Here are some charts of the approximate number of airline seats arriving and leaving Boston. I adjusted for the typical arrival time at the airport (60 minutes for domestic, 120 for international) and assumed it would take 30 minutes for the average international passenger to clear customs.



(Note, the seat numbers for arrivals and departures don't exactly match because each day at Logan is not identical and this was a snapshot of a day. This is total seats available, not total passengers, and is also a rough estimate based on plane sizes at different times of day, but should show general trends well.)

So, it's clear that there is a good deal more demand to get to the airport in the morning, which doesn't even out until around 9 a.m., various points of imbalance during the day, and then, starting around 7 p.m., significantly more demand to leave the airport.

A couple of personal anecdotes can illustrate this. The first illustrates the imabalce in the morning. Back before the Big Dig was completed (and, in fact, pre-Silver Line, and back when the airport had half the traffic it has today), when I was going to college, getting to the airport was, perhaps, worse than today. It involved both the elevated Central Artery and then the Sumner/Callahan tunnel complex: a trip to or from the airport to downtown could take an hour (which is, of course, not much different than it is now). For several years, however, the Ted Williams Tunnel had been open to commercial vehicles only. The connecting highways were not yet complete, so this was a way to keep the local streets from getting overrun by people trying avoid the congestion.

From Newton, where I grew up, my father came up with a solution, especially for early morning departures. He would drive me to South Station. Rather than risk the airport traffic, I'd get in a cab for the usually $10 or $12 trip under the harbor in the tunnel only cabs could use. Early one morning, I got in a cab at South Station and told the driver I was going to the airport. He quoted the fare: "$20" and didn't turn on the meter. What I should have done is say "I'll pay you whatever the meter quotes at the end of the ride, so it's in your best interest to turn it on now," but I was 18 and hadn't quite figured that out, so at the airport, I paid him $20, noted his medallion number, and immediately reported it.

A month later my dad got a check for $20 from the Boston Police (which oversee taxi medallions), along with a note that the taxi driver had been given a stern talking to that he was never to refuse to turn on the meter for a trip within the city.

But I understand why the driver was reticent to take the fare. He would get to the airport and have two (bad) decisions. One would be to go to the taxi pool and wait in line for an fare back to the city: a long line, because there is much less demand going in to the city at 7 a.m. than there are taxis arriving at the airport. The other would be go cross back downtown without a passenger, but still incur the cost of driving, as well as the tunnel toll (which was one-way inbound at that point), with no passenger to pay it. Still, because of redeye arrivals from the West Coast in the morning, there is some traffic for cabs that do make it to the airport going back, although they have to cycle through the cab pool (or the Uber/Lyft pool) before their next fare. Even now, if you take a cab or a ride-hail vehicle to the airport in the morning, the driver is probably not particularly happy taking the fare.

The second example was an extreme example of the late-night issue. I was flying back from SLC and the flight was delayed several hours. Originally scheduled in at 11:30 (plenty of time to catch the Silver Line downtown and take the T home), the plane was more than three hours late, and didn't arrive in Boston until about 2:30. The airport was empty. Yet a 757 had arrived with 200 passengers, and no one was making the trip at that point to pick us up. So we all converged on the cab stand, but there wasn't a cab in sight. Immediately, people started self-pooling: it was clear that if we all took our own cabs, the line wouldn't clear for hours. "Who's going to Brookline?" "I'm going to JP, that's close!" "I'm going to Concord." "I'm going to Lexington, let's share." Every few minutes, a stray cab would roll up, three overtired strangers would pile in, and the line would get slightly shorter. I found a cab pretty quickly, but imagine those at the back of the line may have seen the sun rise.

Finally, here's a picture of the departures level at Terminal A at 8 p.m. this past week.


Delta's last domestic flight leaves at 7:45 (to MCO) and the last hub-based flight leaves at 6:56 (for ATL). Two international flights leave around 8:30. At this time, it's a ghost town. Note: if you're picking someone up at the airport in the evening, plan to meet them on the upper level, and note that Terminal A is a great place to wait without having State Police harass you. (Terminal B was pretty quiet, too.)

Here are scheduled arrivals and departures, by carrier, at different times of day:


Note: not all regional flights appear to be in this sample, for instance, there are no Cape Air flights shown after mid-evening, when Cape Air flies several late flights out of Boston, but these flights are minimal as far as number of arriving passengers is concerned.

Notice how departures peak in the morning, then lull in the midday, and then have a secondary peak in the evening, before domestic departures (except for JetBlue) tail off quickly after 7 p.m. International carrier flights are clustered arriving in the afternoon and leaving in the evening. But there is a clear imbalance for flights arriving and departing the airport.

In any case, this has been a problem for years, and it's a structural issue pertinent to Logan Airport based on the airport's geography on both a macro and micro scale. On a macro scale, the geography of the airport at the corner of the country means that, late in the evening, flights feed into it but don't feed out. On a micro scale, the airport's geography encourages taxi/app-ride/ride-hail use (I'll call these taxis, for simplicity). The constrained location means that parking costs are high, because demand for parking outstrips supply. The proximity to areas with high trip generation (downtown, and high density areas nearby) means that taxi costs are often significantly lower than a day's parking cost ($38) in the garage. The combination of these factors push many people to use taxis.

Much of the day, taxi supply roughly matches demand, and there is a minimal delay for these services. But this breaks down at the beginning and end of the day, especially in the evening. Once again, Logan's geography comes into play. While the airport is close to the city geographically, it is expensive to get to for a taxi driver. When there is high demand for fares back to the city at 1 a.m.—especially once buses have, for the most part, stopped running—there is negligible demand to get to the airport, or even East Boston in general, so to pick up any fare would require the driver to deadhead to the airport.

Unless a driver happens to pick up a stray fare to East Boston, this requires a driver to travel several miles, and to pay the cost of the tunnel toll. Once at the airport, there is no promise that the trip home will be lucrative enough to cover these costs. They might get a $50 fare to a far-flung suburb. But it might only be a $15 fare to a downtown hotel or, worse, to Revere or Winthrop, meaning a driver would then have to drive back home—likely through the tunnel—and foot the bill for the toll both ways. Moreover, this is the end of the day for most drivers: except on a Friday or Saturday night, there is only so much demand for rides after 1 a.m. For many drivers, the potential upside of getting a decent fare from the airport doesn't make up for the potential downsides, especially when the alternative is shutting off the app (or taximeter), driving home, and going to bed an hour earlier. There is a high disincentive to be in the last group of taxis at the airport: a driver might get one of the last passengers, but if not, there is not likely a job for several hours when the first redeye flights start to trickle in around 4 a.m. There is little incentive for taxicab drivers to go to the airport during this dwindling time, so demand is only met by drivers already in East Boston who need a fare back to the city.

This is not an easy issue to solve. It also shows why Uber and Lyft are basically just taxis: they are subject to the same supply and demand issues that affect the rest of the market. Alas, they're providing the same service: a chauffeured ride from Point A to Point B. And the airport is pretty much the only place that cabs still have a foothold, partially because matching passengers to specific vehicles is quite inefficient with large groups, like you might find at an airport. This has been a recent point of contention at LAX, which consolidated its taxi and ride-hail facilities away from the terminals (as Logan is planning). It hasn't gone particularly well to start, but I would venture to guess that there are similar supply and demand issues at LAX. (As several people have pointed out, the buses there are running much more smoothly, too.)

Of course, at LA, there is a temporal aspect to the complaints about #LAXit. Most of the issues are in the evening. Los Angeles has more balanced operations, with plenty of departures in the evening, both redeyes to the East Coast and transcontinentals, mostly TPACs but some TATLs as well. There is probably both more demand for cabs in the evening because LA is on the opposite side of the country as Boston, and also because most of the transcon redeyes leave before 11 p.m., and most of the later flights are international, which are fed more by connecting travelers and by passengers arriving at the airport much earlier. Thus, for the actual demand for taxis, there is a similar, if less pronounced, demand compared with Boston.

I scraped Twitter for #LAXit from the first few days and it seems clear that the issue is mostly in the evening.


But back to Boston. Here's what the Logan cab pool Twitter feed (because of course Logan's taxis have a Twitter feed) looked like last Sunday. There was a cab shortage by 8 p.m., and the late night arrival issue was foreseen by 10 p.m. It wasn't a surprise. It is a market issue.


Is this feed a bot? Certainly not! Note the wrong months, typos, misspellings, random numbers of hyphens and use of quotations. The one thing that seems constant is the use of the word "need" when the airport has a cab shortage (with various qualifiers like all-caps or exclamation marks). I'm pretty sure it's a guy standing by the taxi pool furiously typing tweets into the Twitter machine. So, I decided to scrape the feed (about 60,000 tweets), and code each tweet by whether it included the word "need" or not, to get a very rough estimate of the frequency of taxi delays at Logan.

From the charts of arrivals and departures above, we would assume that the airport would generally need cabs mid-afternoon, as well as in the evening. If we chart the arrival and departure relationship and the Twitter feed's need for cabs together, and we shift the need for cabs back 1:15 (probably due to actual behavior of arriving passengers), voila, they match pretty darned well.


A few other notes on the need for cabs:

  • There is more demand on Sundays (36% of Tweets include the word "need"), followed by Mondays, Thursdays and Fridays (28%), with the least demand on Saturdays (20%)
  • The cab shortage is generally higher in the summer than the winter (and highest in May, June, September and October, while lowest in December, January and February), and it has been particularly high this year. In fact, the only higher demand for cabs at the airport was in February of 2015. I wonder why.


TL;DR: it is definitely getting harder to get a cab at the airport, especially during certain times of the year and at certain times of day. And when flights are delayed, this is exacerbated. Departing passengers generally still get to the airport on time, but arriving passengers get in later, meaning the cab shortage is even more acute. Which leads to situations like the one which occurred earlier this week at the start of this post, which may have taken you nearly that long to read

So what can be done about it? Well, Uber/Lyft could use their surge features to increase the cost of a trip to the point where it would make economic sense for drivers to come to the airport at this time of day. But that might double or triple the cost of a ride, so while it is a very market-based solution to the problem, it is not consumer-friendly. It (and taxi starters) could do a better job of pooling rides, and moving the Ubers and Lyfts to the same site might make pooling easier there. A very low-tech idea might be to figure out where vehicles are going and, at high-demand times, put people into lines based on regions to help them self-pool. This might nibble around the edges on the demand side, but it doesn't help supply. It turns out that Lyft and Uber are not a magic panacea to mobility: they are subject to the same supply and demand issues as the rest of the world. And if the answer is pricing, it's not a great answer, especially since prices might have to go up significantly to provide enough supply or suppress demand enough to satisfy market equilibrium, especially after midnight when there are really no other options available.

One solution, I think, is that rather than trying to bring supply to the demand, we should move the demand to where there is more supply: get people, en masse, downtown. This requires a magical invention: the bus. While the supply of hire cars is not limitless (there are only about 1800 taxicabs in Boston, and probably far fewer are active today, and many more Ubers and Lyfts, but a finite number), it is significantly less constrained on the other side of the Harbor. Instead of trying to entice drivers to come to the airport, we could instead move riders to where are there are more cars. Most riders are going north, west or south of the airport, and need a ride through Downtown Boston anyway. The bus might not be that appealing to a traveler at 1 a.m., but neither is a 45 minute taxi ride. This basically takes what LA is doing, and extends it a couple of miles.

The MBTA runs the Silver Line until 1:15 a.m., which could easily bring passengers to South Station, where catching a taxi or ride hail vehicle is easier than at the airport. Massport and the T, however, do a poor job of advertising these late buses, both with signage telling passengers the hours as well as real-time information about the buses' whereabouts (important especially if you are unsure if the last bus has left). But these are easy issues to solve. The bus real-time data is available: I have no issue pulling it up on mbtainfo.com, for instance.

Not helpful, especially if you're trying to figure out if the last bus has left, or even deciding if it's worth waiting in a cab line versus waiting for the bus.

And Massport could put up static signage:

NO CABS? NO PROBLEM!
GET A CAB ACROSS THE HARBOR

MBTA BUS TO SOUTH STATION

SKIP THE LINE — SAVE MONEY

BUSES EVERY 8-15 MIN UNTIL 1:15 AM
ADDITIONAL BUS AT 2:30 AM

And as I've written before, with some minor schedule tweaks, the T could use the Silver Line 3 returns from Chelsea to supplement this service even later, and keep one bus in service to make an extra round trip to provide service until 2:30 when, on most nights, the planes have all landed. Alternatively, or in addition, Massport could continue its Back Bay Logan Express bus later in the evening and into the early morning (or even 24/7), providing late night trips to the taxicab-rich parts of Boston when there are cab shortages at the airport (and perhaps even direct service to large hotels in the Back Bay).

Even more, the Logan Taxi Twitter feed often includes this kind of Tweet:
By 10:00 most evenings, someone at Logan knows how many late flights are coming in. So, conceivably, the bus driver could be held on duty to make extra trips in the cases of delays. Massport, which already helps to subsidize the fares for the Silver Line, could shoulder the rather minimal cost of the extra trips. And passengers arriving at midnight would no longer have to face an hour-long wait for a cab, when there are many more options across the harbor.

The market has never provided enough cabs at Logan when they are needed, and at certain times of day, lines of cabs are the rule, not the exception. Assuming the market will take care of this has never worked, and it is unlikely that it ever will. If Massport worked with the MBTA, however, it could pilot a project to move people downtown and create a secondary taxi queue there, where drivers would be much more willing to go for a fare, because even if the demand had dried up, they wouldn't be out the tunnel tolls, mileage and time to show up at the airport.

Sunday, December 2, 2018

Kudos, MBTA, on a job well done.

It's not particularly frequent that I write (or anyone else writes) a blog post praising the MBTA (although it's probably less frequent than it should be; the agency does a lot of good work with an old system and all-too-often inadequate funding and support) but today that is exactly what I am going to do regarding the Harvard-to-Alewife shuttle.

Some background: in 2016 I wrote a blog post about how the Harvard-Alewife shuttles could be improved. I noticed it mostly because I was on a training run for Boston (two weeks before my brush with death/fame, but I digress) and ran along Alewife Brook Parkway before taking a bus back to Harvard from Alewife. That was also for the floating slab project which has been with us since, well, at least 2011, and it sounds like the infrastructure will require continued maintenance forever, or at least until the MBTA installs a signal system which allows single-track operation (a regular occurrence for maintenance in Chicago and Washington, D.C.).

My advice went unheeded at the time. When the project came up again this fall, we (TransitMatters; if you haven't already, become a TM member or apply for our first ever staff position) went all in. We contacted the T, city officials in Somerville and Cambridge, and wrote about it in Commonwealth. The idea is mostly sound. The pushback from the T—which we heard through intermediaries—was twofold, although any problems seemed easily solved:

  • First, they argued that it would adversely affect Alewife-Davis passengers (a valid concern, although I had someone who works with the MBTA looking at how shutdowns affect ridership look at some numbers, and these passengers account for a very small number of overall ridership, as would be expected), which could be mitigated by a single shuttle from Alewife to Davis. 
  • Second, that having buses going to multiple destinations would confuse passengers. Less valid, in my opinion. Apparently a train stopping three stops short of is normal terminal isn't confusing, but buses with different destinations is? Or as a friend put it: "people can figure out the difference between Alewife and Braintree, right?"

In any case, on Saturday, December 1, the last day of the floating slab project, I got a message from a TransitMatters member: the T was sending buses out to different termini. Some were going to Davis. Some all the way to Alewife. I had been out of Cambridge, but once home I jumped at the opportunity to Hubway (or BlueBike) over to the Harvard Station to check it out. I wanted to see for myself. I wanted the rumor to be true. Alas, when I got there, the buses were operating "normally."

But I noticed a peculiar difference: rather than being signed for Alewife Sta one of the buses was signed for Alewife Sta via Porter and Davis. If nothing else, this was an improvement in customer information: rather than just the terminal, it showed all of the bypassed stations. By the time I arrived, ridership was relatively low: only about 100 passengers per train, which were handled by two buses, which would be called in to the busway by inspectors as trains arrived. I was somewhat disappointed: I wouldn't get to see the new system in practice, and that it would only live on as a rumor from a busier time of day. Nor would I be able to commend the T on trying something new. Again, just a rumor on the Internet.

So I walked down the ramp towards the pit, when I noticed a stack of papers sitting on the edge of a trash can (it was above the rim, and, no, I didn't eat it). My curiosity piqued, I picked one up and read it. What had I'd stumbled upon?
Operator Guide: Harvard – Alewife
Saturday, December 1: 12 PM to 3 PM
We are testing a new Harvard – Alewife shuttle to use buses more efficiently and to provide a better service to our customers. There are a total of 3 different shuttle routes during this time period. A station official will let you know which route to begin when you are arrive at Harvard or Alewife.
The document went on to describe the three routes in detail, the head signs to use (this described the signage I'd seen earlier) and the fact that it had been observed earlier, but not when I was there. The details are that the T rather ingeniously came up with three routes to provide customers routes without sending all of the buses to Alewife. One route ran express from Harvard to Alewife. A second ran from Harvard to Alewife making all stops. A third ran to Davis Square only. While not as efficient as what I had proposed, it was a good balance of customer service and efficiency. I was very impressed, and I hope the test went well.

The skeptic will say "so why didn't they try this earlier?" I'll cut the T a lot of slack here. Transit agencies are large bureaucracies, and like ocean liners, they take some time to change course. In this case, they not only had to create this document, they had to vet the route, change the buses sign codes, and communicate with the various officials involved. Could it have happened faster? Maybe. Could it have not happened at all? Most certainly: that's the easiest thing to do.

Maintenance shutdowns happen. They're a necessary evil, but they're an opportunity to experiment. ( (* see below for some brief suggestions) Unfortunately, experimentation is often something anathema to organizations like the MBTA. It takes extra effort for an often overworked staff, and even if the potential payoff is high, the willingness to fail is often low. But in this case, the MBTA tried. I would hope that it was successful, and that it will be the basis for better shuttle services for future floating Slab work, and elsewhere on the system going forwards.

So o everyone involved in the planning and operations staff at the MBTA: kudos and thank you. It's always a risk to try something new. And to listen to some guy ranting on the Internet. You did both. I hope it worked. I hope that it will work in the future, and that the T use these sorts of situations to try new things to continue to provide the best possible service to its customers.

* Some suggestions for future experiments …
  • When the D Line is shut down from Kenmore to Reservoir, run a local shuttle bus along the route, but encourage through passengers to use the C Line from Cleveland Circle and allow fares (easiest would be to collect no fares west of Reservoir).
  • When the Orange Line is shut down past Ruggles, run every bus terminating at Forest Hills through to the start of Orange Line service, reducing the number of bus-shuttle-subway transfers by allowing passengers on buses to Forest Hills a one-seat ride to the Orange Line trains.
  • When the Green Line is shut next summer from Newton Highlands to Riverside, run alternating buses to Woodland and Riverside, instead of making every Riverside passenger make the tedious loop in and out of the Woodland station.) 
  • If the Lowell Line is shut down on weekends in the future, immediately fire anyone who proposes whatever the bus route used this fall was. Instead run buses from Lowell to Anderson/Woburn and then express to Boston, and serve the rest of the line with the adjacent 134 bus, with a couple of trips added as necessary to supplement service.

Tuesday, July 31, 2018

Bus yards vs TOD: where is the best place to store buses?

Boston has a bus problem. Beyond narrow, congested roads and routes which traverse several jurisdictions—in some cases half a dozen in the span of a single mile—there are simply not enough buses to go around. At rush hour, some MBTA bus routes only have service every 20 to 30 minutes, despite crush-capacity loads on the vehicles serving them. To add significantly more service would require the MBTA to add additional buses to the fleet, but procurement of new vehicles is not the rate-limiting factor. The larger issue is that the MBTA’s bus storage facilities are undersized and oversubscribed, so adding new buses would require adding additional storage capacity to the system, a high marginal capital cost for any increase in service.

Before doing this, the MBTA may be able to squeeze some marginal efficiency from the system. All-door boarding would reduce dwell times, speeding buses along the routes. Cities and towns are working with the agency to add queue jumps, bus lanes and signal priority, steps which will allow the current fleet to make more trips over the course of the day. Running more overnight service would mean that some number of buses would be on the road at all times of the day and night, reducing the need to store those buses during those times (although they might need to be serviced during peak hours, and may not be available for peak service). Still, all of this amounts to nibbling around the edges. Improving bus service may result in increased patronage, and any additional capacity wrung out of the system could easily be overrun by new passengers. The MBTA’s bus system is, in essence, a zero-sum game: to add any significant capacity, the system has to move resources from one route to another: to rob Peter to pay Paul.

Furthermore, Boston’s bus garages are antiquated. In the Twin Cities—a cold-weather city where a similarly-sized bus fleet provides half as many trips as Boston (although about the same number of passenger miles)—nearly every bus garage is fully-enclosed, so buses don’t sit outside during cold snaps and blizzards as they do in Boston. Every facility there has been built since 1980, while several of the MBTA’s bus yards date to the 1930s; some were originally built for streetcars. Boston desperately needs expanded bus facilities, but it also needs new bus garages: the facilities in Lynn, Fellsway and Quincy are in poor condition, and the Arborway yard is a temporary facility with very little enclosed area.

However, what Boston’s bus yards lack in size or youth they make up for in location. The MBTA bus system is unique in the country in that there is no bus service through downtown: nearly every trip to the city requires a transfer from a surface line to a rapid transit line. In the past, elaborate transfer stations were built to facilitate these transfers, with streetcar and bus ramps above and below street level (a few vestiges of this system are still in use, most notably the bus tunnel at Harvard), with bus routes radiating out from these transfer stations. When the Boston Elevated Railway, the predecessor to the MBTA, needed to build a streetcar yard, they generally built it adjacent to a transfer station, and thus adjacent to as many bus routes as possible. Many of these have become today’s bus yards, and the MBTA has some of the lowest deadhead (out of revenue service) mileage to and from the starts of its routes.

From a purely operational standpoint, this makes sense: the buses are stored close to where they are needed. But from an economic standpoint, it means that the T’s buses occupy prime real estate. Unlike rail yards, which need to be located adjacent to the lines they serve, bus yards can be located further away. While this introduces increased deadhead costs to get the buses from the yard to the route, it frees up valuable land for different uses. In recent decades, the T has sold off some of its bus garages, most notably the Bartlett Yard near Dudley and the Bennett Yard near Harvard Square, which now houses the Kennedy School. The downside is that the T currently has no spare capacity at its current yards, and needs to rebuild or replace its oldest facilities.

While the agency has no concrete plans, current ideas circulate around using park-and-ride lots adjacent to rail stations for bus storage, including at sites adjacent to the Riverside and Wellington stations. The agency owns these parcels, and the parking can easily be accommodated in a nearby garage. The issue: these parcels are prime real estate for transit oriented development, and putting bus garages next to transit stations is not the best use of the land. Riverside has plans in place, and Wellington’s parking lot sits across Station Landing, which has hundreds of transit-accessible apartments.

In addition to what is, in a sense, a housing problem for buses, the Boston area has an acute housing problem for people. The region’s largest bus yards are adjacent to Forest Hills, Broadway and Sullivan Square: three transit stations with easy downtown connections. These issues are not unrelated: there are few large parcels available for housing or transit storage (or, really, for any other use). If the region devotes land to housing, it may not have the ability to accommodate the transit vehicles needed to serve the housing (without devolving the region in to further gridlock). If it uses transit-accessible land for storing buses, it gives up land which could be used for dense, transit-accessible housing. What the transit agency needs are sites suitable for building bus depots, on publicly-owned land, and which would not otherwise have a high-level use for housing.

Consider a bus maintenance facility: it is really something no one wants in their back yard. And unlike normal NIMBYism, there actually some good reasons for this: bus yards are noisy, have light pollution, and operate at all times of day, but are especially busy for early morning operations. An optimal site for a bus yard would be away from residences, near highways (so the buses can quickly get to their routes), preferably near the outer ends of many routes, and not on land which could otherwise be used for transit-oriented development. It would also avoid greenfield sites, and preferably avoid sites which are very near sea level, although if necessary buses can be stored elsewhere during predicted seawater flood events.

The MBTA is in luck. An accident of history may provide Boston with several locations desirable for bus garages, and little else. While most sites near highways don’t have enough space for bus yards, when the regional highway system was canceled in the early 1970s, several interchanges had been partially constructed, but were no longer needed. While portions of the neighborhoods cleared for highways have been, or could be, repurposed in to developable land, the “infields” of highway ramps is not generally ripe for development. Yet they’re owned by the state, currently unused, convenient to highways and unlikely to be used for any other purpose. For many bus routes, moving to these locations would have a minimal effect on operation costs—deadhead pull-in and pull-out time—and the land will otherwise go unused. Land near transit stations is valuable. Land near highways is not.



Building bus yards in these locations would allow the T to add vehicles to the fleet while potentially closing some of its oldest, least-efficient bus yards, replacing them with modern facilities. They wouldn't serve all routes, since many routes would still be optimally served by closer-in yards with shorter deadhead movements to get the buses to the start of the route. (To take this to an extreme: it would be very cheap to build a bus yard at, say, the former Fort Devens site, but any savings would be gobbled up by increased overhead getting the buses 35 miles to Boston.) Highway ramps are optimal because it allows buses to quickly access the start and end of routes, many of which, by history and happenstance, are near the highways anyway.

Most importantly: moving buses to these locations would enhance opportunities for additional housing, not preclude it. Building thousands of new housing units adjacent to transit stations pays dividends several times over. It increases local tax revenues and also creates new, fare-paying transit riders without the need to build any new transit infrastructure. Finally, by allowing more people to use transit for their commutes, it reduces the growth of congestion, allowing people driving—and people riding transit—to move more efficiently.

Specifically, there are five highway sites in the region which could be repurposed for bus fleet facilities:

  • Quincy, in between the legs of the Braintree Split
  • Canton, on the aborted ramps of the Southwest Expressway
  • Weston, where the new all-electric tolling has allowed for streamlined land use
  • Burlington, in the land originally planned for the Route 3 cloverleaf
  • Revere, in the circle where the Northeast Expressway was originally planned to branch off of Route 1 through the Rumney Marshes.

In more detail, with buses counts from the MBTA’s 2014 Blue Book. These are in-service buses required, so the total number of buses at each location, accounting for spares, would be 15 to 20 percent higher. The system currently maintains approximately 1000 buses.

Quincy (67 buses)

All 200-series Quincy Routes

The current Quincy garage serves the 200-series routes, with a peak demand for 67 vehicles. The current garage is in need of replacement. The current yard takes up 120,000 square feet on Hancock Street, half a mile from Quincy Center station. This could easily be accommodated within or adjacent to the Braintree Split, with minimal changes to pull-out routes. Serving additional routes would be difficult, since the nearest routes run out of Ashmont, and pull-out buses would encounter rush hour traffic, creating a longer trip than from the current Cabot yard.

Canton (35 buses)

Routes 24, 32, 33, 34, 34E, 35, 36, 37, 40

This would be a smaller yard and would probably only operate during weekdays with minimal heavy maintenance facilities, but would reduce the overall number of buses requiring storage elsewhere.

Weston (71 buses)

Routes 52, 57, 59, 60, 64, 70/70A, all 500-series express bus routes.

With the recent conversion to all-electronic tolling on the Turnpike and different ramp layout, the land is newly-freed, plentiful, and many buses serving this area have long pull-out routes from Boston. The portion between the two branches of the Turnpike and east of the 128-to-Turnpike ramp is 500,000 square feet, the same size as the Arborway Yard, and there's additional room within the rest of the interchange. Without a bus yard west of Boston, any route extending west or northwest would benefit from this yard.

Burlington (50 buses)

Routes 62, 67, 76, 77, 78, 79, 134, 350, 351, 352, 354

These routes utilize serve the northwest suburbs, but most are served by the Charleston and Bennett divisions in Somerville. Most routes would have significantly shorter pull-outs.

Revere (157 buses)

The two oldest bus garages north of Boston are Lynn and Fellsway, which account for a total of 125 buses and about 200,000 square feet. They are both centrally-located to the bus network, so moving buses to the 128 corridor would result in longer pull-outs, except for a few routes noted above. However, the circle where Route 1 turns northeast and the Northeast Expressway was originally planned and graded towards Lynn across Rumney Marshes has 750,000 square feet, and the extension towards the marshes more. The fill is far enough above sea level to not worry about flooding, and grade separation allows easy exit and entry on to Route 1. Some buses may make sense to base at the Route 3 site, particularly the 130-series buses. In addition to the Lynn and Fellsway buses, this site could take over for many routes currently operating out of the Charlestown yard, freeing up capacity there for other uses.

Other routes served by the Charlestown yards would face somewhat longer pull-out times from Revere, but given the development potential in Sullivan Square, the T could consider downsizing the yard facility there and moving operations to a less valuable site. This site, at more than one million square feet, could likely replace the Charlestown bus facility entirely.

Thursday, March 29, 2018

A short history of the new early morning bus service

Back in the halcyon days of March, 2016, I wrote a series of blog posts about overnight transit after the T unceremoniously axed late night transit service. I had them all planned out (if not fully written) and posted the first one at 8:30 on a Thursday morning before I went to work. (My blog posts in Pacific Time for no apparent reason.) The first post was about how the T should be clearer about when and where it provides early morning transit service, rather than burying the details on paper schedules and webpages.

It was popular, apparently. Several thousand views that day alone and it's still one of the most read posts on this page. It caused a shouting match of sorts on Universal Hub with one commenter saying the current schedules which showed the trips with five-point-font notes were adequate (I'm still not sure why) which resulted in Stuart Spina stepping in and dropping the mic:
Is it really that hard to just publish a special Sunrise timetable?  
AND CAN THE BUSES ACTUALLY BE SIGNED UP FOR THEIR ROUTES!!!???  
Frank's voice tells you when the doors open that the bus is "Route 192 with service to Haymarket" and yet the sign says "39 HAYMARKET" "39 VIA FOREST HILLS"…
But the best part was an email I received from the T at 11:52 a.m., barely four hours after the blog post went live from a service planner there:
Greetings. The MBTA received the following customer feedback this morning, which referenced your blog post. I can’t vouch for what he says are errors in your post, but I thought you might be interested to hear it. 
Issue Reported by the customer: Customer called to say that there is a website called amateurplanner.blogspot.com that gives a list of all the early morning bus trip . The problem is the blog is not giving out correct information. mainly on the 57 to boston and rts 117 leaving haymarket and the 109 . He would like to know if mbta could create a separate schedule in the packets for the early morning bus trip , He states that everyone does not know how to read the schedules and that’s why there is little ridership. This would stop independent bloggers from giving out incorrect information. 
As for your post, I agree that the information may be difficult to find for some users, but just like all other bus schedule info, it is available on our paper and HTML schedules for the relevant routes (e.g., the 194 trips shows up on both the 89 and 93), as well as our GTFS feed. The 191-194 numbers are purely for internal purposes in our scheduling software, and not as some sort of obfuscation. They are so different from the normal routes that we decided they should have separate route numbers rather than be listed as a variant of a normal route. Most users would likely find the normal route numbers less confusing, so that’s what the public sees when they see these trips on schedules or Trip Planner. Just as these trips are listed under the normal routes that make up the early morning trips, if you plan a trip with Google Maps or Trip Planner that uses the 194, it will display it as 89/93. 
I can see how a separate page about early AM routes might be helpful to some folks, but if I were a regular 89 or 93 rider, I would still want to have the early AM options for my route on my paper schedule for those routes, since that’s what I care about—not early AM options for the other side of town. I’ll bring up this idea for a separate sunrise service page with my colleagues, and also discuss whether we can improve how these early AM trips are described.
Let's unpack that a bit. First, in the letter written to the T, it's unclear exactly going on. A customer called to tell the T there is a website. Wait, really? Someone read my blog and was so incensed they called the T? And then they tip their hand. Note they go to "he would like to know …" and "He states …" Wait, who states? The customer? Or the website? I am convinced to this day that the T called themselves up and sent in this comment, particularly because it was sent to me barely four hours after the blog post went up.

If so, it would be either the quickest the T has ever responded to anything, or a testament to the fact that they really should have better things to do.

My response was that my information was not wrong (although I made some clarifications) and as Stuart pointed out it is confusing when the ASA announcement is different from the bus's head sign. And what would preclude keeping that information on the paper maps, as well as creating a special website? They're not mutually exclusive.

I thought my post was equivocal and fair. But apparently I'd touched a nerve.

Long story short: a week later, we'd (we = TransitMatters) proposed the entire night bus plan on this blog and in Commonwealth Magazine. Since then, we've been through several iterations of the plan with the T in fits and starts, and we're working on launching a 24/7 bus route pilot in addition to earlier service (and a dedicated web page for it, although I think some mapping would help) on these additional routes. It's been two years, but hopefully this is the start of building, as I called it two years ago: robust, equitable and efficient overnight transit.

Thursday, August 25, 2016

The odd history of the 66 Bus Wiggle

One frequently-mentioned (and usually fallacious) argument is that we need to rework our bus routes because they follow the same routes as they did in the days of the streetcars. (This is a fallacy because, in most cases, the streetcars followed the path of least resistance: straight, wide roads with mixed uses and density. In Houston the uses had changed so drastically since the streetcars it made some sense, in older, denser cities, it doesn't.) Then there's the case of the 66 bus in Boston, Brookline, Boston again, and then Cambridge, particularly the two-sides-of-a-triangle "wiggle" to Union Square in Allston. (Here's a visual primer on the 66)

This isn't entirely true. There are a lot of reasons why the
66 bus sucks. But this shows the wiggle well.
Via here.
The wiggle stems from a route realignment in 1989, where several routes were rejiggered, which is the type of route realignment I think the T should do more of. Before 1989, there were several routes which terminated in Union Square in Allston, not because it is a major activity locus, or a major transfer point, but because back in the day, there was a car barn there and BERy decided to start and end routes there. Back then, the following routes served Union Square Allston:
  • 57 Kenmore to Watertown Yard
  • 63 Cleveland Circle to Central Square via Western
  • 64 Oak Square to Central Square
  • 66 Allston to Dudley (note that there was never a streetcar line across the Anderson Bridge; this was always a bus line)
  • 86 Union Square Allston to Union Square Somerville via Harvard
After the changes, except for the 57 and 64, the routes were split apart and recombined at Union to better serve the needs of the traveling public (what a thought!). The 63 was combined with the 86 to form the current 86 bus (which had been extended to Sullivan in 1981 a few years after the Orange Line was realigned). The 66 was then extended to Harvard Square to cover the section in Lower Allston the 86 bus missed. This better focused service towards Harvard (where subway connections were, since 1985, available in both directions, and which has more terminal capacity than Central) and provided a one-seat ride between Brookline and Harvard for the first time, leaving us with the current routes:
  • 57 Kenmore to Watertown Yard
  • 64 Oak Square to Central Square
  • 66 Harvard to Dudley 
  • 86 Cleveland Circle to Sullivan
Initially, the 66 was routed straight through on Harvard Ave. Apparently there were protests (not sure by whom; see comments) and that the route no longer served Union Square and it was realigned, and since then has cost through-riding passengers (the majority, although maybe not at the time on the new route) several minutes of travel time. The gist of the protest, as far as I can tell, is that you couldn't get to Union Square on the 66. But this is not a valid argument. The 66 intersects the 57, another high-frequency bus route, which serves Union Square. If you are unable to make the (short) walk to Union, you can instead utilize the transfer feature of the bus network. Most users can walk the 1200 feet (a 4 minute walk) to Harvard Ave; others can use the every-ten-minutes 57 bus and transfer (or the every not-nearly-as-often-as-it-should-run 64). Apparently, planners at the time kowtowed to these complaints. It probably costs the T tens of thousands of dollars in operating costs every year, and likely reduces ridership as potential riders choose other modes because of the length of the route.

A straightened route would consolidate several stops at Harvard and Commonwealth, which could be rebuilt as a high-amenity stop (larger shelter, higher curb, real-time arrival display, signal priority, etc). The few passengers who need to get to Union Square and can not make the walk could, instead, ride the 57 (or even the 64). No stop would lose service (the entirety of the wiggle duplicates other routes) and it would make the 66 faster and more reliable. We hear that the T should replicate Houston's bus realignment program (it shouldn't). But small changes like this which would pay dividends are barely even considered. They should be.

Wednesday, March 30, 2016

Robust, equitable and efficient all-night transit for Boston

Do you think that the T should implement real, useful 7-day-a-week late night service? Make your voice heard! Email latenightservice@mbta.com by April 4. More details here

A more condensed version of this proposal can be found at Commonwealth Magazine.

The recent post regarding the T's early morning routes has been one of the top three most popular ever posted to this page, surpassing 5000 views (and much more quickly than any previous post). But if you thought that I'd just discovered the early morning routes, you'd be wrong, I've known about them for some time (yet never had need to ride one). However, what piqued my interest was the fact that these routes could be used for something much larger: actual all-night service for the MBTA service area.

In the aftermath of the MBTA’s decision to cancel its recent late night service program, it might be useful to consider some facts that are not well known, and that may provide the pathway toward establishing a robust late night transit service that is regional in scope, that responds to clear needs, and that does so affordably. Of the top 15 transit agencies in the country, only three—Boston, Houston and Atlanta—fail to provide some overnight service. The plan laid out in this proposal is built upon the T’s current early morning service, but rather than serving only Friday and Saturday nights, it is geared primarily toward getting people to their late night and early morning jobs.

The MBTA currently runs approximately a dozen early-morning trips, originally geared towards fare collectors and now oriented more towards early-morning workers (they were not shown on public schedules until 1999). These trips are shown on published schedules—often with just a small schedule notes—but otherwise not publicized (although this page described them in some detail). These trips arrive at Haymarket around 5:00am, with connecting service via the 117 Bus to Logan Airport

A study of early morning service conducted by CTPS (MassDOT’s Central Transportation Planning Staff) in 2013 found these services to be well used. Indeed, there was extreme overcrowding on one route: the single 117 trip (Wonderland-Haymarket) carried 89 riders. In response, the MBTA added two additional trips as well as earlier trips on Bus routes 22, 23, 28 and 109.

This map shows ½ and 1 mile buffers of the proposed late night
network superimposed on the T's current route map.
See a full-size map here.
This proposal would use these trips (with some minor changes) as a baseline for a new, more robust “All-Nighter” service. This would allow the use of current MBTA bus stops and routes, and be mostly an extension of current service, not an entirely new service. It would provide service to most of the area covered by MBTA rail and key bus routes. The changes include:

  • The primary connection point would move from Haymarket to Copley. This significantly shortens many of the routes and avoids time-consuming travel through downtown Boston to Haymarket, allowing a single route to operate with one vehicle instead of two, thus keeping costs down. In addition, Copley is somewhat more central to late night activity centers.
  • The current early-AM routes provide good coverage near most rail and “key bus” corridors with the exception of the Red Line in Cambridge and the Orange Line north of Downtown. (This plan does not address the longer branches to Braintree and Newton which serve lower-density areas which would have lower ridership and higher operation costs.) To fill these gaps the Clarendon Hill route would be amended north of Sullivan Square to follow the route of the 101 bus serving Somerville, Medford and Malden. A new route would be added following Mass Ave along the Red Line/Mass Ave corridor to serve Cambridge, then run through Davis Square and terminate at the Clarendon Hill busway.
  • A separate service would be run from Copley to Logan Airport. It would follow surface streets from Copley to South Station and the Seaport making local stops, use the Ted Williams Tunnel to the airport, and then terminate at the Airport Station, where it would allow connections to the 117 bus, which would terminate there rather than Copley. This bus could be operated or funded by MassPort in partnership with the MBTA, much like the Silver Line, since it would directly benefit the airport. This service could be through-routed with the 117 bus to Wonderland via the airport, which wouldn’t require additional buses and would eliminate a transfer.
  • Hourly service would operate on all routes, with a “pulse” connection at Copley. (What's a pulse? Here's the answer.) All buses would be scheduled to arrive at approximately :25-:28 past the hour and depart at :32-:35 past, allowing customers to transfer between the various lines at this time. A dispatcher could hold buses to make sure passengers could connect between lines. With hourly headways, a timed and guaranteed connection is required to provide any network effect and allow access between routes. 
  • Cities served by these routes could set traffic lights to “flashing yellow” for the routes between midnight and 5 a.m. to best accommodate schedules (this is already the case on many of these corridors).
  • Buses to the airport would allow employees to arrive a few minutes before the hour, in time for shift start times, and would then make a second loop through the airport to pick up employees finishing shifts a few minutes past the hour.
  • Airport buses would also allow overnight travelers to make their way to downtown by foot, bicycle, Hubway, taxicab or TNC (Transport Network Companies like Uber and Lyft), and make the “last mile” to Logan on a bus. This is especially important for late-arriving flights to the airport at times when there are often few cabs available. The MBTA could explore public-private partnerships with TNCs or other providers to bring customers to Copley Square to access all-night service.
  • The :30-past pulse time would allow workers finishing shifts on the hour to access buses to Copley, or walk to Copley itself, for connections to their final destination.
This service, based on current late-night and early-morning published schedules, would require 10 vehicles for four hours (approximately 1 a.m. to 5 a.m.), or 40 hours of service per day (with an extra hour on Sundays). At this time, the MBTA operates approximately 10 hours of service covering the early-AM routes, so the net hours of service would be 30. In addition, these trips could be added to existing shifts, so rather than a deadhead trip between a terminal and garage at the beginning or end of service, they would utilize a bus already in service, saving an additional 6 hours (approximately) of service, so the net hours per day would be 24.

Assuming a marginal cost per hour of service of $125 (since this service would require no new capital equipment or vehicle storage, because most of the bus fleet lies idle overnight, the full cost should not be used for these calculations), this would cost approximately $1,095,000 per year; assuming ridership of 843 per night (based on existing counts), the net cost would be $757,000, with a subsidy of $2.46 per rider, in line with existing bus subsidies—the cost might be slightly higher if the T needed to assign an inspector to the overnight service and extra police personnel, but they may already be on duty at those hours and could be shifted from overnight layover facilities.

Further, if Massport provided the link between Copley and the Airport on an in-kind basis (as they do for SL1 airport fares), it would reduce the cost to the MBTA by approximately 10%; if Massport through-routed such services along the route of the 117 it would reduce the MBTA’s expenditure by 20%. Thus the range of cost to the T would be somewhere between $600,000 and $1.25 million, between 7% and 13% of the cost of the most recent discontinued late-night service. This service would serve approximately 308,000 riders annually.

While “Night Owl” bus service was run from 2001-2005, it was perceived as serving very different population and purpose than this proposal, focusing on the “drunk college kid” demographic on Friday and Saturday nights only (the most recent late night iteration had the same issue, although the T's equity analysis showed otherwise). While that population would certainly benefit from overnight service, this service would be aimed directly at providing better access to overnight jobs—in addition to the airport, most routes would pass nearby major hospital clusters—especially from low-income areas.

These routes would (unlike the prior late night services) follow existing bus routes and stops, provide coverage to much of the region’s core neighborhoods—but not necessarily to each rail station’s front door. For example, the Green Line in Brookline would be served by the 57 bus along Commonwealth Ave and the 39 bus on Huntington Ave, within a mile of the B, C and D branch stations in the town, thus providing a similar level of service more efficiently (and obviating the need to create nighttime-only bus stops along the rail lines). Most of the densely populated portions of Boston, Brookline, Cambridge, Chelsea, Everett, Revere, Malden, Somerville and Medford would be within a mile of service, with additional service to parts of Newton and Watertown. 

In addition, by following normal bus lines, buses would use existing, known stops along major streets (rather than requiring passengers to search for nighttime-only stops adjacent to or nearby rail stations), and bus numbers could even match daytime routes (for instance routes could be named: N15/9, N28/SL5, N32/39, N57, N1/88, N93/101, N117) to provide continuity. The goal is to make the system both useful and easy to understand both for regular users and customers with less-frequent overnight needs. 
(Using existing routes would also reduce the start-up costs for such a service.)

The T’s current plans to mitigate the removal of late-night service are anemic, targeting a single line or a couple of trips on a single day. This proposal, on the other hand, would bring overnight service to much of the area which hasn’t had such service in more than 50 years. It would be a win-win solution. It would benefit the Fiscal Management Control Board by focusing on low income areas and job access routes while costing a small fraction of the recent late-night rail service, and by showing that its goal was to provide better service, not just cut existing trips. But more importantly, it would benefit the traveling public, by allowing passengers to make trips by transit to major job sites at all hours of the day.

It would be important, as well, to run this plan with discrete goals in mind; while the late night service was painted as a failure by MassDOT, by comparing the ridership to the previous iteration of late night service, it was an unmitigated success. The T's mitigation plans would add buses piecemeal to its early morning system with no specific performance metrics. Instead, it should look in to creating a better network with specific goals, and measure the efficacy of the system in providing better connections to people traveling at odd hours.


This plan is designed to be affordable and robust, serving real needs across the region, responding to social and mobility equity, and doing so without the need to turn to the private sector, which cannot and will not offer similar service at such affordable costs. Should it work, it would enable the MBTA to set a standard for quality 24/7 service—service which is provided in Philadelphia, Seattle, Cleveland and Baltimore, not to mention peer cities like New York, Chicago and San Francisco—and the kind of service a city and region like ours both needs and deserves.

*****

Here are sample schedules, assuming a :30-past-the-hour pulse at Copley. Schedules are based on current early-AM service. These times would be repeated hourly at 1 a.m., 2 a.m., 3 a.m. and 4 a.m. daily and 5 a.m. Sunday. Each route would require one vehicle unless otherwise noted.

Ashmont-Andrew-Copley (15 Bus, Red Line Ashmont Branch)

Dep Ashmont Station 1:02
Andrew Station 1:17
Arr Copley 1:28

Dep Copley 1:35
Andrew Station 1:46
Arr Ashmont Station 2:00

Mattapan-Dudley-Copley (28 Bus, Silver Line Washington)

Dep Mattapan Station 1:03
Dudley Square 1:14
Arr Copley 1:25

Dep Copley 1:35
Dudley Square 1:46
Arr Mattapan Station 1:57

Hyde Park-Roslindale-Forest Hills-Longwood-Copley (32 Bus, 34 Bus, 39 Bus, Orange Line, 2 vehicles)

Dep Hyde Park 12:50
Forest Hills 1:04
Longwood Medical Area 1:16
Arr Copley 1:25

Dep Copley 1:35
Longwood Medical Area 1:44
Forest Hills 1:56
Hyde Park 2:10

Watertown-Brighton-Kenmore-Copley (57 Bus, Green Line)

Dep Watertown Square 1:02
Kenmore 1:19
Arr Copley 1:25

Dep Copley 1:35
Kenmore 1:41
Arr Watertown Square 1:58

Clarendon Hill-Davis-Harvard-Copley (Red Line Alewife, 87/88/89 Bus, 1 Bus)

Dep Clarendon Hill 1:03
Davis 1:06
Harvard 1:12
Arr Copley 1:25

Dep Copley 1:35
Harvard 1:48
Davis 1:54
Arr Clarendon Hill 1:57

Malden-Medford-Sullivan Square-Haymarket-Copley (Orange Line North, 101 Bus, 93 Bus, 2 vehicles)

Dep Malden 12:49
Medford 12:59
Sullivan Square 1:07
Haymarket 1:17
Arr Copley 1:25

Dep Copley 1:35
Haymarket 1:43
Sullivan Square 1:53 
Medford 2:01
Arr Malden 2:11

Broad & Ferry-Sullivan Square-Haymarket-Copley

Broad & Ferry 1:00
Sullivan Square 1:10
Haymarket 1:17 (express via Rutherford)
Arr Copley 1:25

Dep Copley 1:33
Haymarket 1:41
Sullivan Square 1:48 (express via Rutherford)
Arr Broad and Ferry 1:58

Wonderland-Chelsea-Airport (Blue Line, 111 bus, 117 bus)

Dep Wonderland 1:31
Chelsea 1:44
Arr Airport 1:55

Dep Airport 2:00
Chelsea 2:11
Arr Wonderland 2:26


Copley-South Station-Airport

Dep Copley 1:32
Arlington via Boylston 1:34
Washington via Boylston 1:35
South Station via Essex 1:38
Seaport 1:41
Terminal A 1:45
Terminal B 1:47
Terminal C 1:49
Terminal E 1:51
Arr Airport Station 1:55
Dep Airport Station 2:04

Terminal A 2:04
Terminal B 2:06
Terminal C 2:08
Terminal E 2:10
Seaport 2:14
South Station 2:18
Washington via Kneeland 2:21
St James via Charles 2:24
Arr Copley 2:27


Alternate Copley-Airport-Wonderland through service (2 vehicles; this would provide better connections downtown but may not serve airport shifts as well from Chelsea and Revere):

Dep Wonderland 12:38
Chelsea 12:53
Terminal A 1:06
Terminal E 1:12
South Station 1:19
Arr Copley 1:25

Dep Copley 1:35
South Station 1:41
Terminal A 1:48
Terminal E 1:54
Chelsea 2:07
Arr Wonderland 2:22